FAQ

How do i request an early check in or late check-out

Since hotel policies regarding early check-in (generally by 3:00 pm) or late checkout (generally after 12:00 pm) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page

Whats your policy regarding cancellations?

If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process

Whtat is the best way to get relevant information?

Find all the guidance you need regarding our home's on the  web page. Navigate through the tab to find the relevant information.

I am having trouble making reservation online, Is there any toll number l can call for help?

In case any issues arise during the reservation process, please call our office for  help.

Can i book more than one unit at a time?

Yes, you can book more than one unit at a time.  

Can i cancel or change reservation once it has been made?

Yes. If your travel plans change, you can cancel or modify your reservation in accordance with dewolhomes  cancellation policy as stated during the reservation process

Is pet allowed?

NO, we do not allow pet in our home

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